Product Support Engineer


Do you want to be part of a team providing technical support to customers and users worldwide?

Here is what you will do

  • Actively investigate customer systems issues building your understanding of several SAP technologies
  • Analyze and resolve sometimes complex, real-world problems with SAP software in production environments, to maintain customer satisfaction.
  • Collaborate on tool development and SAP product innovations with a small group of colleagues.
  • Spread ideas on social media through the creation of Knowledge Bases, blogs, wikis and videos, for colleagues and customers.

In performing this role you will

  • Apply your Bachelor’s degree or equivalent experience in computer science, engineering or business & technology.
  • Use your diagnostic and technical analysis skills to troubleshoot problems and plan solutions.
  • Apply sound understanding of databases to resolve connectivity and performance problems.
  • Debug and occasionally program with an object-oriented language
  • Apply your knowledge of computer networking and the migration to new platforms / operating systems.

Please note: These opportunities are for people on the autism spectrum or with similar disabilities.

Role Sector Region Duration  Deadline
Product Support Engineer Information Technology Vancouver BC/
Toronto ON
February 10, 2017 Internship –
12 months

The Recruitment Process

Specialisterne Canada provides recruitment, staffing solutions and management support to businesses interested in employing the skills and talents of people on the autism spectrum. We’ve seen firsthand how creating a neurodiverse work environment is good for business. A different perspective, alternative communication style, or a passion for detail can be a great asset to any employer. Yet because of standard recruitment processes and management practices, most people we know on the spectrum face natural barriers to accessing and maintaining employment. Our process is different and designed to avoid these barriers.

Application

The first step in the recruitment process is for interested candidates to apply for the roles. This will involve completing an online questionnaire as well as submitting their resume to Specialisterne Canada. Instructions for applying are included below.

Applicants will be shortlisted for participation in the next step based on a review of each online questionnaire and assessing the likelihood of fit for the roles for which we are recruiting.

Employment Discovery Workshop

The next step in the Specialisterne recruitment process is an Employment Discovery Workshop. It is a hands-on, task-based experience where you will work on specific projects in a relaxed setting. It is an opportunity to learn about our approach to hiring, and for us to get to know you – what motivates you, your interests and your skills. Every participant who attends will receive a summary profile useful with future employers.

Training Program

Candidates whose profiles are well-suited for the roles for which we are recruiting will be invited to participate in a four-week skills evaluation and training program on the employer’s site. It will include case studies, real-life projects, as well as training relevant to the roles and working environment.

Employment

Employment offers are made to the candidates with the best fit. Once accepted, the individuals will transition into their positions at the organization. Specialisterne Canada will provide support where necessary, which may include modifications to the work environment.

Those not selected can have their profiles added to our database for consideration for other more suitable job opportunities in the future.

To Apply

Please note: The deadline for this opportunity has passed.

Please read the role descriptions carefully.

Please submit your application in full no later than February 10th, 2017.

If you completed a Specialisterne questionnaire in the past, please do so again, as this one has been customized for this recruitment program.

If you have already attended a Specialisterne Discovery Workshop, wish to apply for one of these roles, please send an email to: jobs@specialisterne.ca

For More Information

Please direct any questions via email to info@specialisterne.ca.  If you prefer to speak on the phone, send us an email and we will schedule a call.

For a complete description of the process and all our roles, download this PDF.

For more information about SAP and Autism at Work go to sap.com.

For more information about the Pacific Autism Family Network, go to pacificautismfamily.com.

For more information about Specialisterne, visit our website www.specialisterne.ca.

We look forward to hearing from you!

 

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