Client Account Administrative Support


Do you have a strong attention to detail? Looking for an opportunity to work in the financial sector? Would you be interested in overviewing transactions and managing client accounts?

Here is what you will do

  • Conduct administrative tasks based on decisions and priorities made within your team. This could include the closing of client accounts, tracking invoices and placing codes on accounts
  • Trace transactions to detect discrepancies and make required updates and corrections following standard procedures
  • Communicate status updates to relevant partners such as retail branches or other departments
  • Inform management of cases that are not conforming to standard processes
  • Send letters to customers advising them of decisions made regarding their CIBC products
  • After you are comfortable in the role, identify and recommend routine improvements and train new staff

In performing this role you will

  • Provide a high level of service to CIBC frontline employees and other core team members
  • Apply a superior attention to detail to ensure accuracy in all activities
  • Work effectively and independently on time sensitive deliverables
  • Learn how to effectively use various database systems
  • Use your knowledge of MS Excel and Outlook to complete required tasks
  • Use your written communication skills to prepare emails, basic documents and letters

Nice to have:

  • Document filing experience
  • Bilingual French/English language is considered an asset

Please note: These opportunities are for people on the autism spectrum or with similar disabilities.

Role Sector Region Deadline
Client Account Administrative Support Financial Services Toronto ON April 27, 2017 Closed

The Recruitment Process

Application

The first step in the recruitment process is for interested candidates to apply for the roles. This will involve completing an online questionnaire as well as submitting their resume to Specialisterne Canada. Instructions for applying are included below. Applicants will be shortlisted for participation in the next step based on a review of each online questionnaire and assessing the likelihood of fit for the roles for which we are recruiting.

Employment Discovery Workshop

The next step in the Specialisterne recruitment process is an Employment Discovery Workshop. It is a hands-on, task-based experience where you will work on specific projects in a relaxed setting. It is an opportunity to learn about our approach to hiring, and for us to get to know you – what motivates you, your interests and your skills. Every participant who attends will receive a summary profile useful with future employers.

Training Program

Candidates whose profiles are well-suited for the roles for which we are recruiting will be invited to participate in a four-week skills evaluation and training program on the employer’s site. It will include case studies, real-life projects, as well as training relevant to the roles and working environment.

Employment

Employment offers are made to the candidates with the best fit. Once accepted, the individuals will transition into their positions at the organization. Specialisterne Canada will provide support where necessary, which may include modifications to the work environment.

Those not selected can have their profiles added to our database for consideration for other more suitable job opportunities in the future.

To Apply

Please read the role descriptions carefully.

Applications should be submitted in full no later than April 27th, 2017.

If you completed a Specialisterne questionnaire in the past, please do so again, as this one has been customized for this recruitment program.

If you have already attended a Specialisterne Discovery Workshop, wish to apply for one of these roles, please send an email to: jobs@specialisterne.ca

For More Information

Please direct any questions via email to info@specialisterne.ca.  If you prefer to speak on the phone, send us an email and we will schedule a call.

For a complete description of the process and all our roles, download this PDF.

For more information about CIBC go to cibc.com.

For more information about Specialisterne, visit our website www.specialisterne.ca.

We look forward to hearing from you!

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