Business Monitoring Analyst


Do you have strong analytical skills?  Do you think logically and comprehensively?  Do you have an aptitude for solving problems or making deductions from facts? Does working with computer systems to review account activity or report unusual transactions seems like something you would enjoy? 

Here is what you will do

  • Follow standard CIBC processes and policies to analyze information to identify risky behaviours and patterns.
  • Report suspicious behaviours and patterns to management
  • Use scripted communication to interact with CIBC clients by phone to collect information
  • Use scripted communication to interact with CIBC managers and other staff members by email to provide feedback and respond to inquires
  • Document the information collected, the actions taken and the resolution by updating internal databases
  • When comfortable in the role, you may be given the opportunity to participate in the enhancement of existing procedures by identifying areas for improvement

In performing this role you will

  • Use your ability to effectively gather and analyze information and take action within established timelines
  • Learn how to effectively use internal computer applications
  • With a strong attention to detail ensure a high level of accuracy in all activities
  • Use your knowledge of MS Excel and Outlook to capture information, manage priorities and complete tasks
  • Enjoy working independently and in a team environment
  • Apply your strong written communication skills to prepare and send emails

Nice to have:

  • Knowledge of risk management principles and/or retail banking policies

Please note: These opportunities are for people on the autism spectrum or with similar disabilities.

Role Sector Region Deadline
Business Monitoring Analyst Financial Services Toronto April 27, 2017 Closed

The Recruitment Process

Application

The first step in the recruitment process is for interested candidates to apply for the roles. This will involve completing an online questionnaire as well as submitting their resume to Specialisterne Canada. Instructions for applying are included below. Applicants will be shortlisted for participation in the next step based on a review of each online questionnaire and assessing the likelihood of fit for the roles for which we are recruiting.

Employment Discovery Workshop

The next step in the Specialisterne recruitment process is an Employment Discovery Workshop. It is a hands-on, task-based experience where you will work on specific projects in a relaxed setting. It is an opportunity to learn about our approach to hiring, and for us to get to know you – what motivates you, your interests and your skills. Every participant who attends will receive a summary profile useful with future employers.

Training Program

Candidates whose profiles are well-suited for the roles for which we are recruiting will be invited to participate in a four-week skills evaluation and training program on the employer’s site. It will include case studies, real-life projects, as well as training relevant to the roles and working environment.

Employment

Employment offers are made to the candidates with the best fit. Once accepted, the individuals will transition into their positions at the organization. Specialisterne Canada will provide support where necessary, which may include modifications to the work environment.

Those not selected can have their profiles added to our database for consideration for other more suitable job opportunities in the future.

To Apply

Please read the role descriptions carefully.

Applications should be submitted in full no later than April 27th, 2017.

If you completed a Specialisterne questionnaire in the past, please do so again, as this one has been customized for this recruitment program.

If you have already attended a Specialisterne Discovery Workshop, wish to apply for one of these roles, please send an email to: jobs@specialisterne.ca

For More Information

Please direct any questions via email to info@specialisterne.ca.  If you prefer to speak on the phone, send us an email and we will schedule a call.

For a complete description of the process and all our roles, download this PDF.

For more information about CIBC go to cibc.com.

For more information about Specialisterne, visit our website www.specialisterne.ca.

We look forward to hearing from you!

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