Account Processing Officer (Role A-2)

Would you be interested in supporting operational teams by processing detailed information while looking for errors and improvements? Would you enjoy being part of a structured team, working on process driven tasks? If so, this role may be a good one for you.

Here is what you will do:

  • Research and investigate administrative requests received via email, phone, mail or fax to ensure financial transactions are processed accurately and in a timely manner
  • Gather and analyze matrix and statistical data in Microsoft Excel to improve department efficiency, effectiveness and service
  • Identify and escalate any complex issues or situations that require further analysis or investigation
  • Support internal bank branch staff by opening new accounts and documenting new and existing accounts as requested
  • Contribute to simplification and improvement of processes for enhanced efficiency and customer experience

In performing this role you will: 

  • Apply your intermediate to advanced Microsoft Excel skills including your ability to run macros to analyze statistical data
  • Use your attention to detail to process detailed information with high levels of accuracy
  • Apply your analytical skills to research and investigate transactions and anomalies
  • Work your ability to work efficiently and prioritize your work to complete tasks with high accuracy and within given timelines
Role Business Location Deadline
Account Processing Officer CIBC Toronto  September 4, 2018 Closed

The Recruitment Process


The first step in the recruitment process is for interested candidates to apply for the roles. This will involve completing an online questionnaire as well as submitting their resume to Specialisterne Canada. Instructions for applying are included below. Applicants will be shortlisted for participation in the next step based on a review of each online questionnaire and assessing the likelihood of fit for the roles for which we are recruiting.

Employment Discovery Workshop

The next step in the Specialisterne recruitment process is an Employment Discovery Workshop. It is a hands-on, task-based experience where you will work on specific projects in a relaxed setting. It is an opportunity to learn about our approach to hiring, and for us to get to know you – what motivates you, your interests and your skills.

Training Program

Candidates whose profiles are well-suited for the roles for which we are recruiting will be invited to participate in a four-week skills evaluation and training program on the employer’s site. It will include case studies, real-life projects, as well as training relevant to the roles and working environment.


Employment offers are made to the candidates with the best fit. Once accepted, the individuals will transition into their positions at the organization. Specialisterne Canada will provide support where necessary, which may include modifications to the work environment.

Those not selected can have their profiles added to our database for consideration for other more suitable job opportunities in the future.

To Apply

Please read the role descriptions carefully.

If you completed a Specialisterne questionnaire in the past, please do so again, as this one has been customized for this recruitment program.

For More Information

Please direct any questions via email to  If you prefer to speak on the phone, send us an email and we will schedule a call.

For a complete description of the process and all our roles, download this PDF.

For more information about Specialisterne, visit our website

We look forward to hearing from you!

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